Privacy Policy – Renova Reformer Studio

Updated: 14 May 2026

1. Data Controller

Renova Reformer Studio
Fabrikstrasse 10
8854 Siebnen
Switzerland
Email: team@renovareformer.ch
Website: renovareformer.ch

The protection of your data is our top priority.
This privacy policy applies to all personal data that we process in connection with our website, bookings, studio offerings, and other services.

2. What data we collect

We collect personal data when you voluntarily provide it to us, for example:

• First and last name

• Billing address

• Email address and phone number

• Class bookings and memberships

• Payment information (e.g. credit card, bank details)

We also automatically collect non-personal data through analytics tools, such as:

• anonymized IP address

• browser type and version

• pages visited

• duration of website visit

3. Invoicing and Accounting

For invoices and legally required accounting, we store:

• First and last name

• Billing address

• if applicable, company name and VAT number

• Email address

• Booking and payment details

According to Swiss law, we are required to retain this data for at least 10 years. After that, it will be deleted or anonymized.

4. Our Partners and Service Providers

We work with trusted partners who process your data exclusively in accordance with our instructions, including:

• Bsport booking system

• web analytics services (e.g. Google Analytics)

• map services (e.g. Google Maps, Apple Maps, OpenStreetMap)

• social media services (e.g. Instagram)

• hosting providers in Switzerland

• accounting / fiduciary services

Appropriate data protection agreements are in place with all service providers.

5. Purpose of Processing

We use your data for:

• managing bookings

• invoicing & legal retention

• communicating with you (e.g. schedule changes)

• payment processing

• displaying our location via map services

• marketing emails, provided you have consented

• improving our website and services

6. Email Communication

We use your email address to send you information about your bookings, changes to the class schedule, and – if you have consented – further information about our offerings.
You give consent for the promotional use of your email address, for example during online booking or in the studio on site.
You can withdraw this consent at any time by emailing us or unsubscribe via the link in our messages.

7. Cookies

Our website uses cookies to ensure operation, improve content, measure reach, and – if you agree – carry out marketing.
On your first visit, you can select via our cookie banner which cookies may be set.
You can adjust your selection at any time.

8. Social Media & Embedded Content

Social media plugins or embedded content (e.g. Instagram feed) may be integrated into our website.
When you access such a page, your IP address is transmitted to the respective provider.
Processing takes place in accordance with the privacy policies of the respective provider.

9. International Data Transfer

Some of our service providers also process data in countries outside Switzerland/EU.
In such cases, we ensure that appropriate data protection safeguards are in place (e.g. standard contractual clauses or adequacy decisions).

10. Security

We implement technical and organizational measures to protect your data – including encrypted transmission (SSL/TLS) and secure server systems.
100% security cannot be guaranteed for internet transmissions.
In the event of a data breach, we will inform you immediately.

11. Your Rights

You have the right at any time to:

• information about stored data

• correction of inaccurate data

• deletion of your data (provided there is no legal retention obligation)

• restriction of or objection to processing

• withdrawal of any consent given

Simply write to us at team@renovareformer.ch.

12. Retention Period

• Billing/accounting data: 10 years (required by law)

• Other customer data: as long as necessary for the purpose or until you request deletion

13. Changes

We may update this privacy policy if our services or legal requirements change.
The current version is always available on our website.

Contact:
Renova Reformer Studio
Fabrikstrasse 10
8854 Siebnen
Switzerland
Email: team@renovareformer.ch
Website: renovareformer.ch