Privacy Policy – Renova Reformer Studio

As of: August 7, 2025

1. Responsible Entity

Renova Reformer Studio
Unterdorfstrasse 35
9524 Zuzwil
Switzerland
Email: team@renovareformer.ch
Website: renovareformer.ch

The protection of your data is our highest priority.
This privacy policy applies to all personal data we process in connection with our website, bookings, studio offerings, and other services.

2. What Data We Collect

We collect personal data when you voluntarily provide it to us, e.g.:

• First and last name

• Billing address

• Email address and phone number

• Course bookings and memberships

• Payment information (e.g., credit card, bank details)

We also automatically collect non-personal data through analytics tools such as:

• anonymized IP address

• browser type and version

• visited pages

• duration of website visit

3. Invoicing and Accounting

For invoices and legally required accounting, we store:

• Name and first name

• Billing address

• if applicable, company name and UID/VAT number

• Email address

• Booking and payment details

According to Swiss obligation law, we are obliged to retain this data for at least 10 years after which it will be deleted or anonymized.

4. Our Partners and Service Providers

We work with trusted partners who process your data exclusively within our guidelines, including:

• Booking system Bsport

• Web analytics services (e.g., Google Analytics)

• Map services (e.g., Google Maps, Apple Maps, OpenStreetMap)

• Social media services (e.g., Instagram)

• Hosting providers in Switzerland

• Accounting/trust services

We have appropriate data protection agreements with all service providers.

5. Purpose of Processing

We use your data for:

• Managing bookings

• Invoicing & legal retention

• Communication with you (e.g., schedule changes)

• Payment processing

• Displaying our location through map services

• Marketing emails, if you have consented

• Improving our website and offerings

6. Email Communication

We use your email address to send you information about your bookings, changes in the schedule, and – if you have consented – additional information about our offerings.
You grant consent for the promotional use of your email address, for example, during online booking or in the studio on-site.
You can revoke this consent at any time by emailing us or by unsubscribing through the link in our messages.

7. Cookies

Our website uses cookies to ensure operation, improve content, conduct reach measurement, and – if you consent – to carry out marketing.
On your first visit, you can choose which cookies are allowed through our cookie banner.
You can adjust your selection at any time.

8. Social Media & Embedded Content

Our website may include social media plugins or embedded content (e.g., Instagram feed).
When accessing such a page, your IP address will be transmitted to the respective provider.
Processing is in accordance with the data protection policies of the respective provider.

9. International Data Transfer

Some of our service providers process data in countries outside Switzerland/EU.
In such cases, we ensure that appropriate data protection guarantees are in place (e.g., standard contractual clauses or adequacy decisions).

10. Security

We implement technical and organizational measures to protect your data – including encrypted transmission (SSL/TLS) and secure server systems.
100% security cannot be guaranteed in internet transmissions.
In the event of a data breach, we will inform you immediately.

11. Your Rights

You have the right at any time to:

• Information about stored data

• Correction of incorrect data

• Deletion of your data (unless there is a legal retention obligation)

• Restriction or objection to processing

• Revocation of consent given

Simply write to us at team@renovareformer.ch.

12. Retention Period

• Invoice/accounting data: 10 years (legally required)

• Other customer data: as long as necessary for the purpose or until you request deletion

13. Changes

We may adjust this privacy policy if our offerings or legal requirements change.
The current version can always be found on our website.

Contact:
Renova Reformer Studio
Unterdorfstrasse 35
9524 Zuzwil
Switzerland
Email: team@renovareformer.ch
Website: renovareformer.ch