The protection of your data is our highest priority. This privacy policy applies to all personal data we process in connection with our website, bookings, studio offerings, and other services.
2. What Data We Collect
We collect personal data when you voluntarily provide it to us, e.g.:
First and last name
Billing address
Email address and phone number
Course bookings and memberships
Payment information (e.g., credit card, bank details)
We also automatically collect non-personal data through analytics tools such as:
anonymized IP address
browser type and version
visited pages
duration of website visit
3. Invoicing and Accounting
For invoices and legally required accounting, we store:
Name and first name
Billing address
if applicable, company name and UID/VAT number
Email address
Booking and payment details
According to Swiss obligation law, we are obliged to retain this data for at least 10 years after which it will be deleted or anonymized.
4. Our Partners and Service Providers
We work with trusted partners who process your data exclusively within our guidelines, including:
Booking system Bsport
Web analytics services (e.g., Google Analytics)
Map services (e.g., Google Maps, Apple Maps, OpenStreetMap)
Social media services (e.g., Instagram)
Hosting providers in Switzerland
Accounting/trust services
We have appropriate data protection agreements with all service providers.
5. Purpose of Processing
We use your data for:
Managing bookings
Invoicing & legal retention
Communication with you (e.g., schedule changes)
Payment processing
Displaying our location through map services
Marketing emails, if you have consented
Improving our website and offerings
6. Email Communication
We use your email address to send you information about your bookings, changes in the schedule, and – if you have consented – additional information about our offerings. You grant consent for the promotional use of your email address, for example, during online booking or in the studio on-site. You can revoke this consent at any time by emailing us or by unsubscribing through the link in our messages.
7. Cookies
Our website uses cookies to ensure operation, improve content, conduct reach measurement, and – if you consent – to carry out marketing. On your first visit, you can choose which cookies are allowed through our cookie banner. You can adjust your selection at any time.
8. Social Media & Embedded Content
Our website may include social media plugins or embedded content (e.g., Instagram feed). When accessing such a page, your IP address will be transmitted to the respective provider. Processing is in accordance with the data protection policies of the respective provider.
9. International Data Transfer
Some of our service providers process data in countries outside Switzerland/EU. In such cases, we ensure that appropriate data protection guarantees are in place (e.g., standard contractual clauses or adequacy decisions).
10. Security
We implement technical and organizational measures to protect your data – including encrypted transmission (SSL/TLS) and secure server systems. 100% security cannot be guaranteed in internet transmissions. In the event of a data breach, we will inform you immediately.
11. Your Rights
You have the right at any time to:
Information about stored data
Correction of incorrect data
Deletion of your data (unless there is a legal retention obligation)
Restriction or objection to processing
Revocation of consent given
Simply write to us at team@renovareformer.ch.
12. Retention Period
Invoice/accounting data: 10 years (legally required)
Other customer data: as long as necessary for the purpose or until you request deletion
13. Changes
We may adjust this privacy policy if our offerings or legal requirements change. The current version can always be found on our website.
The protection of your data is our top priority. This privacy policy applies to all personal data that we process in the context of our website, bookings, studio offers, and other services.
2. What Data We Collect
We collect personal data when you provide it voluntarily, e.g.:
First and last name
Billing address
Email address and phone number
Class bookings and memberships
Payment information (e.g., credit card, bank account)
We also automatically collect non-personal data via analytics tools, such as:
anonymized IP address
browser type and version
visited pages
duration of website visit
3. Invoicing and Accounting
For invoices and legally required accounting, we store:
First name and last name
Billing address
if applicable, company name and VAT/UID number
Email address
Booking and payment details
According to Swiss Obligation Law, we are required to keep this data for at least 10 years before it is deleted or anonymized.
4. Our Partners and Service Providers
We work with trusted partners who process your data exclusively within our guidelines, including:
Booking system Bsport
Web analytics services (e.g., Google Analytics)
Map services (e.g., Google Maps, Apple Maps, OpenStreetMap)
Social media services (e.g., Instagram)
Hosting providers in Switzerland
Accounting/Trust services
There are appropriate data protection agreements in place with all service providers.
5. Purpose of Processing
We use your data for:
Management of bookings
Invoicing & legal retention requirements
Communication with you (e.g., appointment changes)
Payment processing
Displaying our location via map services
Marketing emails, if you have consented
Improving our website and offers
6. Email Communication
We use your email address to send you information about your bookings, changes in the class schedule, and – if you have consented – further information about our offers. You give consent for the promotional use of your email address, for example, during online booking or on-site at the studio. You can revoke this consent at any time by emailing us or unsubscribe via the link in our messages.
7. Cookies
Our website uses cookies to ensure operation, improve content, measure reach, and – if you consent – conduct marketing. On your first visit, you can select which cookies may be set via our cookie banner. You can adjust your selection at any time.
8. Social Media & Embedded Content
Our website may include social media plugins or embedded content (e.g., Instagram feed). When accessing such a page, your IP address is transmitted to the respective provider. Processing is done according to the data protection policies of the respective provider.
9. International Data Transfer
Some of our service providers process data in countries outside of Switzerland/EU. In such cases, we ensure that appropriate data protection guarantees are in place (e.g., standard contractual clauses or adequacy decisions).
10. Security
We implement technical and organizational measures to protect your data – including encrypted transmission (SSL/TLS) and secure server systems. 100% security cannot be guaranteed for internet transmissions. In case of a data breach, we will inform you immediately.
11. Your Rights
You have the right at any time to:
Request information about stored data
Correct inaccurate data
Delete your data (unless there is a legal retention requirement)
Restrict or object to processing
Withdraw consent given
Simply write to us at team@renovareformer.ch.
12. Retention Period
Billing/accounting data: 10 years (legally required)
Other customer data: as long as necessary for the purpose or until you request deletion
13. Changes
We can adapt this privacy policy if our offers or legal requirements change. You can always find the current version on our website.